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The Pyramid Cancun by Oasis - All Inclusive
About the hotel
Popularity
Good
General
7165

Tripadvisor
8/10
4400

Booking
7.3/10
1784

Expedia
7/10
981
Main services
Dining Area
Spa & Wellness Centre
Beach hotels
Safe
Business centre
Breakfast room
Ironing set
Fax
Internet access
Air conditioned
Restaurant
Games room
Children playground
Luggage room
Babysitting service
Garden
Room service
Car hire
Water Sport Facilities (on site)
Laundry service
Fitness
Wi-fi
Beauty salon
Smoking area
Desk
Special dietary options
Contactless check-in/out
Billiards
Security alarm
Currency exchange facilities
Sun loungers
Smoke detector
Theme dinner
Nightclub
Tennis
Casino
Entertainment Area
Express Check-in/Check-out
Massage
Swimming Pool
Aerobics
First aid kit
Fire extinguisher
24-hour security
Medical service
Bar
Housekeeping
TV lounge
ATM
Shared bathroom
Elevator
Meeting room
Table tennis
Turkish steam bath
Parking
Tennis equipment
Snorkeling
Snack bar
Cellar / Wine tasting
* Some services may carry an extra charge.
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Information about the area
Cancun, MéxicoCancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.
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What’s nearby
- Forum Beach - 0.86 km
- Cristo Resucitado Church - 1.38 km
- Turtle beach - 1.45 km
- Las Americas Cancun Mall - 2.18 km
- Langosta Beach - 2.31 km
- Langosta Beach - 2.58 km
Getting around
- xcaret ferry terminal, mx - 4.36 km
- ultramar puerto juárez ferry port terminal, mx - 8.96 km
- playa tortugas ferry pier, mx - 2.7 km
- puerto juarez, terminal maritima puerto juarez, mx - 9.36 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 14.34 km
- (ISJ) Isla Mujeres, Isla Mujeres, MX - 14.24 km
- (TQO) Tulum, Tulum, MX - 141.47 km
About accommodation
General
- Air conditioning
- Elevator
- Designated smoking area
- Safe
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Facial treatments
- Spa facilities
- Spa
- Nightclub/DJ
- Spa lounge/Relaxation area
- Game room
- Ping-pong
- Spa/Wellness packages
- Fitness center
- Beachfront
- Beach
- Themed dinners
- Snorkeling
- Steam room
- Bingo
- Tennis equipment
- Beauty services
- Tennis court
- Pool table
- Kids' club
- Live music/Performance
- Aerobics
- Live sports events (broadcast)
- Playground
- Private beach area
- Public Bath
- Evening entertainment
- Entertainment staff
- Water sports facilities on site
- Massage
- Yoga classes
- Fitness
Services
- Fax/Photocopying
- Room service
- ATM on site
- Ironing service
- Dry cleaning
- Tour desk
- Daily housekeeping
- Meeting/Banquet facilities
- Babysitting/Child services
- Baggage storage
- Shared lounge/TV area
- Car rental
- Business center
- Express check-in/out
- Hair/Beauty salon
- Concierge
- 24-hour front desk
- Currency exchange
- Private check-in/out
- Laundry
Safety features
- Hand sanitizer in guest accommodation and common areas
- Staff follow all safety protocols as directed by local authorities
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Access to healthcare professionals
- Process in place to check health of guests
Physical distancing
- Mobile app for room service
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
- Contactless check-in/out
- Cashless payment available
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Special diet meals (on request)
- Wine/Champagne
- Coffee house on site
Cleanliness & disinfection
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
- Physical distancing in dining areas
Internet
- Internet
- Wifi
- Free Wifi
Outdoors
- Outdoor pool
- Garden
- Outdoor pool (year-round)
Parking
- Parking
- Parking on site
Pool and Spa
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Front Desk Services
- Invoice provided
Entertainment & Family Services
- Board games/Puzzles
- Outdoor play equipment for kids
- Indoor play area
Languages
- English
- Español
- English
About the rooms
The accommodation has 18 rooms:
Bedroom
- Alarm clock
- Wardrobe or closet
General
- Air conditioning
- Safe
- Iron
- Smoke Alarm
- Key card access
Services
- Wake-up service/Alarm clock
Pool and Spa
- Pool towels
Bathroom
- Body soap
- Free toiletries
- Conditioner
- Hairdryer
- Shampoo
- Toilet
- Bathtub or shower
- Toilet paper
- Bathrobe
- Shower
- Towels
- Private bathroom
- Bathtub
Media & Technology
- Satellite channels
- TV
- Telephone
- Radio
- Cable channels
- Flat-screen TV
Food & Drink
- Tea/Coffee maker
- Minibar
- Bottle of water
Kitchen
- Coffee machine
Outdoors
- Terrace
- Balcony
View
- Sea view
- Garden view
- Lake view
- View
Living Area
- Desk
- Sitting area
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 1 pool:
Location
OutdoorAccess
Adults onlyCost
FreeRestaurants
Benazuza Techno emotional - Adults Only
- Access for guests and visitors
- Reservation required
The White Box Gastrobar
- Access for guests and visitors
- No reservation required
Careyes Grill and Seafood
- Access for guests and visitors
- No reservation required
Market Place Food Hall and Bites Gourmet
- Access for guests and visitors
- No reservation required
The Pyramid Beach Club
- Access for guests and visitors
- No reservation required
Sian Kaan Beach Club
- Access for guests and visitors
- No reservation required
Makitaco Maxican Japanese Fusion
- Access for guests and visitors
- No reservation required
Dos Lunas Italian Restaurant
- Access for guests and visitors
- Reservation required
Bahia Steak House
- Access for guests and visitors
- Reservation required
Hacienda Sarape Mexican Restaurant
- Access for guests and visitors
- No reservation required
Tunkul Food Hall
- Access for guests and visitors
- No reservation required
IL Forno Dos Lunas Pizza and Pasta
- Access for guests and visitors
- No reservation required
La Placita Fast food
- Access for guests and visitors
- No reservation required
Cocoa Grill and Seafood - Adults Only
- Access for guests and visitors
- No reservation required
Cocoa Hippie Chic Grill, sushi and wraps
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PublicLocation
On-siteReservation
Reservation not possibleCost
- US$10.00 per day
Internet
Coverage
Available in public areasConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old
Check-out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots are not available at this property.Important information
One child free 0-12 years old in low seasons. To make valid this promotion, add the children information and age, into the reservation. Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.
Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable.)
Government Sanitation Fee & Resort Fee: in addition to the reservation rate, once in the property (during the registration) you must cover a charge of $195.00 Mexican pesos per room per night. *Rates are subject to change without prior notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.