Image - Important information about your NCL Cruise

Important information about your NCL Cruise

Conditions to make your reservation, cancellation conditions, boarding requirements...

You are about to make a reservation for a Norwegian Cruise Line (NCL) Cruise on our website, and we believe it is important that you know the different requirements and conditions that this shipping company demands of its customers.

Deposit required

In order to confirm an NCL cruise vacation, a deposit is required as follows:

All Categories, regardless of cruise length (cruise only bookings and flexible flight cruises): 25% of voyage fare

Restricted Flight Cruise Reservations: 25% of the voyage fare and the full cost of the Restricted Flight

Full payment of your reservation

Full payment of the reservation must be made 30 days before the departure date or at the time of acceptance of the reservation if the acceptance occurs within 30 days prior to the date of embarkation.

Cancellation and Management Fees

You may cancel your confirmed reservation at any time prior to departure, keeping in mind that cancellation charges will apply as set forth below:

  • If the cancellation occurs more than 29 days before departure: 25% of the total amount
  • If the cancellation occurs between 28 - 15 days before departure: 55% of the total amount
  • If the cancellation occurs between 14 - 8 days before departure: 80% of the total amount
  • If the cancellation occurs between 7 - 0 days before departure: 100% of the total amount*

(*) It will also be applied in the event that the passenger does not show up for his vacation without previously notifying us of his intention.

In the event a cancellation reduces the number of occupants per stateroom or the number of full-fare paying guests below the number on which the price and/or potential discounts or benefits of your reservation were based, we will recalculate the cost of the holiday for all other passengers in accordance with the then applicable rate and we will re-invoice you accordingly.

No refund will be made for any unused services on your vacation including, without limitation, any portion of the cruise, hotel accommodation, shore program, flight or transfer.

Management Expenses: in the case of cancellation by the holder of the reservation, the management expenses established in the reservation conditions and/or the combined travel contract accepted in making this reservation will apply, unless your advisor /a has subsequently sent you a personalized reservation confirmation indicating other conditions related to management expenses because the management of this specific reservation so establishes.

Health and safety protocols

As travel requirements around the world have been relaxed, we are pleased to inform all passengers that they are free to travel to their chosen location, regardless of their vaccination status and without the need for testing. This does not exempt the traveler from complying with the specific requirements of each destination of his trip.

For more information in this regard, you can consult the information provided by the shipping company at this link: Safe navigation

To consider

We remind you that the information that we show you here is merely informative and that it may be modified by the shipping company, due to the change of season, specific promotions, new requirements, etc.

At the time of making your reservation you will always be faithfully informed of the conditions in force at this precise moment.